Ce site Web a des limites de navigation. Il est recommandé d'utiliser un navigateur comme Edge, Chrome, Safari ou Firefox.

Free In - store pick up at LI•LY

Shipping + Returns Policy

 

 Shipping Policy

 

We aim to process and ship orders within 2-3 business days. Please note that shipping times may vary depending on your location and carrier services.

 

Domestic Shipping: Estimated delivery within 5-7 business days.

International Shipping: Estimated delivery within 7-21 business days, depending on customs and local postal services.

 

Once your order is shipped, you’ll receive a confirmation email with tracking information. Please ensure that the shipping address provided is correct, as we are not responsible for any delays or lost packages due to incorrect addresses.

 

Returns Policy

 

We want you to be completely satisfied with your purchase. If you are not, you may return unused, undamaged items within 14 days of receiving them for a refund or exchange.

 

Please note:

Returned items must be in their original packaging and unused.

We do not accept returns on used, damaged, or customized items.

Shipping costs for returns are the responsibility of the customer, except in cases of defect or error on our part.

 

To initiate a return, please contact our customer service team within the 14-day window. Once your return is received and inspected, we will process your refund to the original payment method.

 

Let me know if you need any adjustments!